How to Choose a Chimney Repair Company
If you get a phone call from someone who offers chimney repair services for a big discount, be warned! Many scam artists are now posing as qualified chimney repair companies these days. Of course, you have to hire no less than qualified professionals, or your chimney can easily turn into a fire hazard.
Before choosing the right chimney repair company, consider the following:
It is unfortunate that the chimney repair industry, despite chimney safety being of life-or-death importance, is still unregulated. The good news is nationally recognized associations provide licenses and certifications to professionals who demonstrate skill and excellence.
NGFS & NFI Membershi
If a chimney repair company is a member of the National Fireplace Institute (NFI) and the National Chimney Repair Guild (NCSG), it shows that they are interested in upgrading their services for the benefit of their customers. These organizations do not provide certifications to their members, but membership is a way of proving a company’s commitment to the industry.
Individual CSIA Certification
The minimum national standard for chimney repair services in America is achieved through the Chimney Repair Institute of America (CSIA). NFI certifications are a more advanced set of credentials in the field of gas, wood and pellet-burning appliances. When considering a chimney repair services, make them prove that the workers themselves have CSIA or NFI certifications, instead of just the owners themselves.
Hiring an insured chimney repair company keeps you protected from accidental damages or injuries that could occur as the technician works on your property.
Online reviews about different chimney repair companies can be more important than you think. Of course, you have to consider the credibility of the website itself where you read the reviews from. Marketing websites usually manufacture good reviews for companies they promote, and negative reviews for the competitors. Stick to popular third-party consumer sites that provide authentic insights from authentic consumers.
The importance of talking to your client references provided by your prospect couldn’t be overemphasized. This way, you can take a peek into the potential results when you actually hire that company. Pay attention to what their former clients have to say about them. Anyone who refuses to provide references is most likely hiding something. And if they’re hiding something, you wouldn’t want to take things further.
It’s tempting to choose the cheapest chimney repair company, but you have to make sure that professional industry standards are followed to the letter by those who perform the work on your property. Remember, besides being a direct fire hazard, an improperly repaired chimney can put your health or even your life at risk by exposing you to deadly fumes, such as carbon monoxide.