CUSTOMER EXPERIENCE: A Quick Guide Operating with the client with enough knowledge of what they intend to purchase is a key factor in marketing in any kind of business. Bargaining with the customers in the cases where the customers are aware of the products they want to purchase makes the business person spend less time. The customer experiences also reduce the cases of impulse buying for most people where one get to purchase what he or she did not intend to buy.Impulse buying usually comes as a result of customers being persuaded by the seller or the need f trying out a different brand of a product. The business should make sure that their products are well known by their customers and they position the brand in the mind of the customers by all means to ensure they retain the customers. When customers have high experience concerning a product they will always prefer the product in the market. Characteristics of a product that boosts the customers experience include; quality of the service or product. Customers have enough knowledge on the products that are of high quality in market. Among the factors is the existence of the product in the market. Easily noticed Products in the market make the customers to have more knowledge concerning their existence and they will be preferred over other products. Another factor that improves the customer experience is branding in that products with outstanding brands improvers customer experience. The modern society has come up with technologically functioning systems that aids in efficient delivery of services to people. This therefore obligates any individual living in the twenty first century to catch a foretaste of the dictates of technology in order to survive. User developed experience is an essential in the present society as technology has creates a platform where users have the ability of serving themselves. This is in line with the person’s attitudes as well as emotions concerning the use of a product or a system. Human beings obligation to select whether to interact with the computer or not. Nevertheless, almost everybody under the sun has been increasing their expedition in leaning computer as would be more than willing to access the technological services that are one incorporate in almost all business entities. For instance, the online shopping is one of the services that describe the user experience. The modern society has developed a method where an individual does not need to go the marketplace to purchase e a product from a company. However, based on knowledge on internet an individual can order for the services at their doorways and receive the products. Besides, purchase of the products has also adopted the online shopping where people do not have to operate on cash basis. Payment is fundamentally online in almost all online shopping business entities.