It’s difficult enough to have a car accident, talking with your car insurance provider and stressing about getting around. The last thing you need is to an auto body shop that gives you the runaround. Just like any business, auto body shops provide varying degrees of quality, so save yourself the hassle by doing some homework before selecting one.
Vehicle accident repairs usually cost a lot of money , and it’s good to opt for an auto body shop that is well-recommended. If your insurance covers most of the repair costs, you may tend to choose the authorized repair facility nearest you, but not so fast.
Although an insurance company will take out a facility if it receives complaints, its list is not tantamount to a recommendation. Instead, obtain the details for different shops from your insurer and then ask people around you for opinions on any of those shops that they’ve used before. Take your time doing an Internet search on each of those shops, searching specifically for client reviews.
When you get to the shop to ask for your estimate, look around you and try to know more about the business. You should see their license hung on a wall, but if you don’t, politely request to see it. Also inquire how long they have been in business and it has always been in that particular location. The answer will reveal a lot about the shop’s stability.
Know how long the manager has been an employee of the company and whether he possesses skills in auto body repair as well. A background in repair may not be necessary to run a great business, but this knowledge will certainly help ensure good work.
Another consideration you should make is the size of the staff. More people means a greater overhead. Overhead expenses can considerably vary even if they’re located in the same town or city. Sometimes, a shop with a bigger overhead will take shortcuts for the purpose of increasing their profit margin. Or they may bill you for services that they won’t actually complete. Of course, this is true for all shops, which is why you absolutely need to do your homework so you will know which ones are worth considering.
Finally, after getting your estimate, inquire about the shop’s warranty. This must be given to you in written form and effective for a year, both for parts and workmanship. The ideal coverage for the body work is two years and, for the paint, three years. Beware of a “lifetime warranty” though as this is unrealistic and usually comes with several exclusions.